What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Our goal is to get items shipped within 2 days if it is not a PRE-ORDER item. If you don't have a tracking number after 7 business please email us at email@example.com.
Any items that are ordered with a PRE-ORDER item will be held till all items are available. If you would like an item shipped earlier that was ordered with a pre-order please let us know, note that extra shipping fees may apply.
Can I cancel my order?
Orders before the Pre Order Window closes can be refunded for full price. Any orders my be subject to a 15% restocking fee if canceled after the pre-order window.
Pre Orders CANNOT BE CANCELED AFTER THE PRE ORDER WINDOW!
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at firstname.lastname@example.org. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship from different fulfillment centers based on your location. The average domestic shipping time for continental United States is 3-7 Days, while overseas territories and APO's may take longer. Please allow extra shipping time due carriers being backed up. Unfortunately, we are unable to offer International shiping at this time. Please note we are currently in a global pandemic, it may take longer then expected for packages to arrive.